If you notice a building problem in AHA’s common areas that needs attention, or you or your guests have inadvertently damaged the common property, then please contact the Building Manager by clicking here to go to the Allure BCMS.
- Select “Open New Request”.
- From the Help Topic dropdown, choose the “Building Maintenance” option.
- Complete the online Building Maintenance form and click create request.
If you are renting an apartment and have a fault within your apartment, then you need to contact your letting agent.
Handling Noise Problems
As with all residential apartments, from time to time, neighbours either within AHA or in a neighbouring building may be enjoying themselves well past bedtime.
Tips to deal with noise issues:
- Typically, a call to Reception will sort things out. Reception will politely knock on the offender’s door and request that the noise be subdued.
- If Reception is unable to resolve the issue, please call the police. As it is a non-emergency event, please call the local police on 13 14 44.
Please note dealing with noise complaints is not a Body Corporate issue.